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Lead IT Infrastructure Engineer

2 months ago

Albuquerque, New Mexico, United States IntePros Federal Full time
Position OverviewAbout the Role:

IntePros Federal is in search of a System Center Configuration Manager (SCCM) Expert to support our federal government clientele in navigating the digital transformation of both classified and unclassified IT environments. You will collaborate with a diverse team of Engineers, Administrators, Analysts, and Managers to devise effective solutions for intricate enterprise IT challenges. Your role will involve direct interaction with senior leadership, including the CIO and other key stakeholders, to systematically enhance IT infrastructure and business systems while ensuring seamless continuity of existing operations.

Security Clearance:

OEQ or TS/SCI clearance is mandatory.

Work Locations:
  • Remote options available

Key Responsibilities:
  • Architect, implement, and configure SCCM frameworks to align with organizational needs, encompassing software distribution, patch management, operating system deployment, and inventory oversight.
  • Set up and sustain WSUS for effective patch management and software update distribution.
  • Integrate and oversee Intune for mobile device management and advanced management capabilities.
  • Administer Office 365 services and their integration within SCCM for application deployment and oversight.
  • Manage Active Directory and Azure Active Directory integration with SCCM for user and device administration.
  • Establish and uphold Group Policy Management for centralized policy administration and deployment.
  • Exhibit proficiency in core infrastructure services and functions, including ADFS, TCP/IP, DNS, DHCP, PKI, and LDAP.
  • Deploy and manage Microsoft Windows Server (2012/2016/2019/2022) environments to support SCCM infrastructure.
  • Utilize MSSQL and reporting services to generate SCCM reports and assess system performance.
  • Develop and maintain PowerShell scripts to automate repetitive tasks and enhance SCCM functionalities.
  • Oversee and maintain SCCM servers, site hierarchy, and client systems to ensure reliability, scalability, and performance.
  • Formulate and execute SCCM deployment strategies for software updates, applications, and operating systems across the organization.
  • Monitor SCCM infrastructure using SCOM to proactively identify and resolve issues, optimize performance, and ensure high availability.
  • Collaborate with other IT teams to integrate SCCM with existing systems, processes, and tools for seamless operation and automation.
  • Provide technical expertise and support to troubleshoot and resolve SCCM-related incidents, problems, and service requests.
  • Develop and maintain documentation, standards, and best practices for SCCM configuration, administration, and support.
  • Stay informed about the latest technologies, trends, and best practices in SCCM, Windows Core Services, and SCOM to continuously enhance infrastructure and processes.
  • Mentor and train junior staff members on SCCM administration, configuration, and troubleshooting.
  • Recommend technical standards and policies.
  • Coordinate with vendors to troubleshoot, maintain, and implement hardware and software.
  • Analyze and enhance system performance and reliability.
  • Document and update systems architecture drawings and server rack elevations using Microsoft Visio.
  • Conduct risk assessments, account audits, access rights audits, and activity audits.
  • Develop disaster recovery procedures, including the implementation of warm site and testing of tier one applications failover.
  • Maintain system performance through system monitoring and analysis, performance tuning, troubleshooting, system hardware installation, firmware patching, and VMware software patching.

Qualifications:
  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • 5-7 years of experience in SCCM administration and deployment.
  • Expertise in managing WSUS, Intune, Active Directory, Office 365, and Group Policy Management.
  • Strong knowledge of core infrastructure services and functions such as ADFS, TCP/IP, DNS, DHCP, PKI, and LDAP.
  • Experience with Microsoft Windows Server (2012/2016/2019/2022) administration.
  • Relevant Microsoft certifications such as MCSE: Core Infrastructure or similar certifications.
  • Experience with SCCM upgrades and migrations.
  • Excellent problem-solving and troubleshooting skills.
  • Strong communication and interpersonal abilities.

Certifications:
  • Preferred:
    • Microsoft Endpoint Configuration Manager (MECM)
    • Microsoft Azure
    • VMware
About IntePros Federal:

IntePros Federal is a Service-Disabled, Veteran Owned, Small Business (SDVOSB) based in Washington DC, dedicated to providing IT solutions, systems, and software services to various federal government agencies. Our expertise spans IT solutions, application development, program management, systems integration, and cybersecurity services. We believe that our core values are fundamental to success, empowering individuals to act with integrity for our colleagues, clients, and community.

Commitment to Equal Opportunity:

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Equal Opportunity Employer/Veterans/Disabled

Drug Test / Background Investigation: No / Yes