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Retail Key Carrier Coordinator
2 months ago
We are seeking a highly skilled and motivated Retail Key Carrier Coordinator to join our team at HomeGoods. As a Retail Key Carrier Coordinator, you will play a key role in maintaining the overall performance of the store, ensuring that customers receive exceptional service and that the store operates efficiently.
Key Responsibilities- Customer Service: Provide exceptional customer service, ensuring that customers receive a positive and personalized shopping experience.
- Team Leadership: Lead and motivate the store team, providing guidance and support to ensure that tasks and activities are completed in accordance with the store plan.
- Operational Excellence: Ensure that the store operates efficiently, maintaining accurate associate coverage in service areas and ensuring that opening and closing procedures are executed according to company guidelines.
- Communication: Communicate effectively with management and associates, providing progress updates and feedback.
- Problem-Solving: Exercise discretion regarding customer service policies to satisfy customers, addressing immediate customer service issues and providing coaching to associates.
- Availability: Must be able to work a flexible schedule, including nights and weekends.
- Leadership Experience: 6 months of leadership experience in a retail environment.
- Problem-Solving Skills: Proven problem-solving skills, with the ability to respond effectively to changes in direction or unexpected situations.
- Communication Skills: Superior communication and organizational skills, with attention to detail.
As a Retail Key Carrier Coordinator at HomeGoods, you will receive a competitive hourly rate, as well as a range of benefits, including associate discounts, EAP, smoking cessation, bereavement, and more. We also offer opportunities for career growth and development, with a focus on promoting from within.