Business Development Associate

4 weeks ago

Marianna, Florida, United States First Federal Bank Full time

We are seeking a highly motivated and customer-focused Financial Center Specialist II to join our team at First Federal Bank.

About the Role

This role is responsible for providing exceptional customer service, building strong relationships with customers, and promoting bank products and services.

Responsibilities
  • Open new accounts, process consumer loans, and refer customers to other staff members as needed.
  • Capture customer life events, pains, dreams, and goals while updating customer profiles continuously.
  • Follow up with new and existing customers, proactively managing customer relationships.
  • Utilize tools provided to prepare before calling or meeting with customers.
  • Conduct a minimum number of outreach calls assigned by manager.
  • Speak to small or large groups inside or outside the organization.

Duties may vary depending on location, and this list may not be all-inclusive.

Requirements
  • High School Diploma, preferred certification, or higher secondary degree in a similar or related field of study.
  • Previous customer service experience.
  • Extended hours sitting and performing computer tasks may be required.
  • Ability to learn quickly and adapt to change.
  • Cool under pressure, handle high levels of stress, and possess strong communication skills.

Bilingual candidates are encouraged to apply.

Benefits

First Federal Bank offers a competitive salary range of $60,000 - $80,000 per year, depending on experience, plus benefits such as health insurance, retirement plan, and paid time off.

We are an equal opportunity employer and a veteran-friendly organization. E-Verify Employer.

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