Community Brand Ambassador

4 weeks ago


Georgetown TX, United States FiberFirst Full time

FiberFirst is seeking a highly motivated Community Brand Specialist to drive brand awareness and customer engagement in Southlake, TX.

This business development role involves working directly with HOAs, local Chambers of Commerce, property managers, and other local leaders to promote FiberFirst's internet connectivity business within the community.

The successful candidate will execute local events to boost brand awareness and generate leads, while also supporting social media and other marketing needs.

Key responsibilities include:

  • Representing the company with professionalism and enthusiasm at community events, HOA meetings, and town halls.
  • Hosting apartment/condo (MDU) and HOA table events to build relationships and increase customer acquisition within communities.
  • Providing bulk property support, including marketing efforts and coordination with property managers.
  • Building and maintaining relationships with local businesses and organizations to foster brand loyalty and create partnership opportunities.
  • Distributing door hangers, installing and maintaining cabinet signs, yard signs, and other marketing materials to enhance brand visibility.
  • Participating in a street team focused on generating social media content, videos, and customer testimonials to amplify brand messaging.
  • Gathering and reporting customer feedback to the marketing and product teams for continuous improvement.
  • Collaborating with the sales team to drive conversions and meet targeted sales goals.
  • Monitoring and tracking the effectiveness of marketing campaigns and promotional activities.

Requirements include:

  • 2+ years of experience in marketing, events, or community-building roles (Telecommunications experience is a plus).
  • Ability to work nights, weekends, and holidays as required to attend events and meet community needs.
  • Genuine enthusiasm for interacting with customers and communities, driving brand loyalty through positive and memorable experiences.
  • Willingness to be hands-on, actively engaging with the community.
  • Naturally collaborative with a demonstrated ability to work with diverse teams to effectively engage with all levels of leadership and the broader community.

FiberFirst is a leading fiber internet service provider driving the digital revolution with hyper-local connectivity solutions. Headquartered in Texas, it has rapidly expanded its 100% fiber optic networks to multiple states, bringing next-generation multi-gigabit internet connections.

Beyond delivering unparalleled speed and reliability to homes and businesses, FiberFirst is committed to actively supporting the communities it serves.

FiberFirst's locally based support teams prioritize community engagement by actively participating in local events, partnering with community organizations, and fostering meaningful relationships with residents and businesses alike.



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