Account Manager
1 week ago
We are seeking a highly motivated and experienced Account Manager to join our team at Jobot. As an Account Manager, you will be responsible for acquiring and retaining customers by coordinating with our Customer Success, Marketing, and Senior Account Managers teams.
Key Responsibilities:- Develop and execute strategies for customer acquisition and retention within assigned states.
- Schedule and conduct regular onsite meetings with school and district administrators.
- Organize and lead professional development sessions for educators to maximize the use of our products.
- Plan and execute regional events to increase brand awareness and customer engagement.
- Conduct quarterly impact meetings to review customer progress and gather feedback.
- Collaborate with the Customer Success Team to ensure new customers are onboarded seamlessly and effectively.
- Provide ongoing support to current customers, addressing any issues and ensuring a positive experience.
- Maintain detailed records of customer interactions and progress using CRM software.
- Work closely with Marketing to develop and distribute promotional materials and resources.
- Assist in the development and delivery of training materials for onsite sessions.
- Monitor and report on customer satisfaction and product usage, providing insights and recommendations for improvement.
- Stay up-to-date with industry trends and competitor activities to identify new opportunities for growth.
- Successful sales experience with K12 Institutions, such as exceeding quotas or KPI's (experience selling a STEM product highly preferred).
- 5+ years of business development and account management experience.
- Experience with software product demonstrations.
- Familiarity with CRMs and other sales technology (e.g., Salesforce, MS Dynamics).
- Existing relationships with school districts.
- Knowledge of education customers, their organizational structures, and leadership personas.
- Excellent written and verbal communication skills, including presentation skills.
- Bachelor's Degree.
Interested in learning more about this role? Click our Jobot logo and follow our LinkedIn page to stay up-to-date with the latest job openings and company news.
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