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Technical Consultant, Patient Monitoring Specialist

2 months ago

Washington DC USA, United States Philips Full time
Job Title

Technical Consultant, Patient Monitoring Specialist

Job Summary

We are seeking a highly skilled Technical Consultant, Patient Monitoring Specialist to join our team at Philips. As a key member of our field service team, you will be responsible for providing technical expertise and support to our customers in the healthcare industry.

Key Responsibilities
  • Technical Support
    • Provide technical recommendations and solutions to customers to ensure the effective installation, implementation, and maintenance of complex patient monitoring systems.
    • Diagnose and resolve technical issues with patient monitoring equipment and IT infrastructure.
  • Customer Relationship Management
    • Develop and maintain strong relationships with customers to ensure their technical needs are met and exceeded.
    • Communicate effectively with customers to understand their technical requirements and provide tailored solutions.
  • Field Service
    • Travel to customer sites to install, implement, and maintain patient monitoring systems.
    • Work collaboratively with customers to ensure a smooth and successful implementation process.
  • Continuous Improvement
    • Contribute to the development of new technical solutions and methodologies to improve customer satisfaction and reduce technical issues.
    • Participate in training and development programs to stay up-to-date with the latest technologies and industry trends.
Requirements
  • Education
    • Bachelor's degree in Computer Science, Electronics, Biomedical Engineering, or a related field.
  • Experience
    • 3+ years of experience in the IT technologies or electronics industry, preferably in a field or hospital-based service environment.
  • Skills
    • Strong technical knowledge of patient monitoring systems and IT infrastructure.
    • Excellent communication and interpersonal skills.
    • Ability to work independently and as part of a team.
What We Offer
  • Competitive Compensation
    • Hourly pay range: $32.16 to $55.13, plus overtime eligibility.
  • Benefits
    • Comprehensive Philips Total Rewards benefits program, including PTO, 401k, HSA, stock purchase plan, education reimbursement, and more.
  • Professional Development
    • Opportunities for training and development to stay up-to-date with the latest technologies and industry trends.
About Philips

We are a health technology company dedicated to improving the lives of patients and healthcare professionals around the world. Our mission is to make a meaningful difference in the lives of others through our innovative solutions and services.

We are committed to diversity and inclusion, and we welcome applications from candidates from diverse backgrounds and experiences.