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Customer Service Representative

2 months ago

Conshohocken, Pennsylvania, United States Ingka External Full time
{"Job Summary We are seeking a skilled Customer Service Representative to join our team at Ingka External. As a key member of our Customer Relations department, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers. Key Responsibilities * Provide efficient and accurate checkout experiences in various areas of the store * Build loyalty by ensuring customers have a positive final touchpoint during the shopping experience * Offer additional products and services such as home delivery, credit card, and IKEA Family card * Resolve customer concerns independently to meet their unique needs and expectations * Provide friendly, safe, and efficient car loading and unloading services Requirements * 1 year sales or customer service experience preferred * High School Diploma or equivalent What We Offer * Generous paid time off, holiday, and sick time * WiselyPay - get earned wages up to two days early * Paid parental leave (up to 16 weeks) * KinderCare tuition discount * Retirement and bonus plans * Co-worker discount, meal deal, and referral bonus * Pet insurance program * Education assistance and learning programs * Safety shoe reimbursement * 24/7 telehealth visits * Dental and vision plans * Medical and Rx plans (must work min. 20 hrs/wk) * A fun and inclusive work environment Apply Now If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Job Type Permanent, Part-Time Benefits Eligible No Hours Hours per week. Nights + Weekends required. Hourly Pay Rate $16.75 About Us At Ingka External, we are committed to creating a positive and joyful experience for all IKEA visitors and customers. We believe in connecting with people by listening to their personal needs and creating genuine interactions. Qualifications * 1 year sales or customer service experience preferred * High School Diploma or equivalent Why Work with Us We offer a range of benefits and perks to support your well-being and career development. Apply Today Don't miss out on this opportunity to join our team and make a difference in the lives of our customers. Ingka External We are an equal opportunities employer and welcome applications from diverse candidates. Contact Us If you have any questions or would like to learn more about this opportunity, please don't hesitate to contact us. Ingka External We look forward to hearing from you