Insurance Customer Service Representative
4 weeks ago
Job Summary: We are seeking a highly skilled and customer-focused Insurance Customer Service Representative to join our team at Laurie Insurance Group.
Key Responsibilities:
* Provide exceptional customer service to clients, addressing their insurance-related questions, concerns, and requests.
* Process customer policy change requests and take premium payments.
* Foster strong relationships with customers to maintain a high level of client retention and product loyalty.
* Present and explain insurance policy options based on client needs and goals.
Requirements:
* Personal lines P&C license
* Strong communication skills, both oral and written
* Great customer service skills
* Ability to multitask and handle stressful situations
Benefits:
* Annual base salary + bonus opportunities
* Career growth opportunities
* Mon-Fri schedule
* Hands-on training
* Paid time off (PTO)
* Health insurance
* Retirement plan
* Vision insurance
About Us: Laurie Insurance Group is an award-winning agency that continues to grow with our great team. We pride ourselves on top-notch customer service and are looking for someone who has the skills to deliver an amazing experience while ensuring clients have the coverage they need.
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