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Summer Hospitality Internship Program
2 months ago
The Great Wolf Summer Hospitality Internship is a 10-week program designed for college students to gain hands-on experience in the hospitality and entertainment industry. Through a structured approach to learning, interns will develop real-life skills and knowledge in key frontline positions.
Program Highlights- 10-week internship in a frontline position, such as Guest Services, Housekeeping, Retail & Attractions, or Food & Beverage
- 1 job-shadow week to experience different disciplines and gain exposure to HR, Sales, and Aquatics
- A meaningful project to execute and present to the lodge leadership team
- On-the-job, self-paced, and classroom-style learning for your assigned discipline
- Opportunity to network with program participants and develop professional relationships
- Handles day-to-day responsibilities of key frontline roles, such as Front Desk Agent, Room Attendant, F&B Attendant, Server, Retail & Attractions Attendant, and Entertainment Ambassador
- Completes assigned project and presents to lodge leadership team
- Participates in a professional development series to develop soft and technical skills
- Maintains a work area that adheres to high standards of cleanliness, presentation, and service
- Enhances the guest experience through exceptional customer service
- Adheres to daily operating and safety procedures
- High School diploma or equivalent
- Current enrollment in an Associate's degree or Bachelor's degree program
- Available to complete at least a 10-week program (May to August)
- Cumulative 3.0 GPA minimum
- Experience utilizing basic math skills
- Excellent written and verbal communication skills
- Ability to read, write, and interpret instructional documents
- Ability to work a flexible schedule, including evenings, weekends, and holidays
Great Wolf Resorts is a family-friendly company that values its employees and strives to create a fun and safe work environment. As a member of the Great Wolf Pack, you will have opportunities to grow and develop your skills, while making a positive impact on our guests and communities.
We are an equal opportunity employer and welcome applications from diverse candidates. We are committed to providing a workplace that is free from discrimination and harassment.
