Front Desk Associate

3 weeks ago


Cary, North Carolina, United States Summit Hospitality Group Full time

Job Title: Front Desk Associate

About the Role: We are seeking a skilled and customer-focused individual to join our guest service team as a Front Desk Associate. This role is responsible for providing exceptional hospitality services to our guests, including checking them in and out of the hotel, answering questions about the hotel, and handling any concerns during their stay.

Key Responsibilities:

  • Provide excellent customer service to guests
  • Run shift reports and journals from Front Office Systems
  • Prepare daily arrivals and departure reports with a focus on guest requests
  • Maintain accurate records and balance house bank
  • Assign rooms based on preferences and availability


Requirements: The ideal candidate will have good computer skills, be able to work independently, and possess strong communication skills. Previous experience in a similar role is an asset but not required.

Salary Range: $35,000 - $45,000 per year, depending on experience.

Benefits: Competitive salary, comprehensive benefits package, and opportunities for career advancement.
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