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Room Attendant
2 months ago
The Indus Hospitality Group is dedicated to fostering, empowering, and nurturing the success of our workforce. Our core values encompass Growth, Loyalty, Respect, and Flexibility. We offer a career path rather than merely a job.
With over forty years of experience, we have significantly expanded our operations, demonstrating a commitment to the regions and communities we serve, thereby contributing to local economic growth through commerce and employment opportunities.
We recognize that success is a collective achievement, where teamwork is vital, hard work is acknowledged, diversity is celebrated, and there is always room for learning and innovation.
Indus Hospitality Group manages over 70 properties, including hotels and dining establishments across various regions.
Reporting Structure:
This role reports to the Guest Service Manager or Assistant General Manager.
- Welcome, register, and allocate rooms to guests.
- Handle incoming calls and inquiries.
- Process charges (room, food, telephone), calculate bills, collect payments, and provide change.
- Manage reservations and monitor room availability.
- Facilitate wake-up calls and handle guest correspondence.
- Conduct check-out procedures efficiently.
- Maintain cleanliness in the lobby and surrounding areas.
- Ensure lobby fixtures and equipment are in good working order.
- Assist with shuttle services for guests when applicable.
- Support the maintenance of the continental breakfast area.
To excel in this role, candidates should demonstrate the following competencies:
- Consistent and punctual attendance.
- Ability to read and interpret written information.
- Capability to work independently or collaboratively.
- Adaptability to changes and unexpected situations.
- Effective communication skills, both verbal and written.
- Problem-solving skills and the ability to manage customer concerns.
Education and Experience:
- One to three months of relevant experience or training.
- High school diploma or equivalent.
Skills:
Basic computer proficiency, including internet navigation and familiarity with Microsoft Excel and Word.
Physical Demands:
This position requires the ability to lift and move items up to 25 pounds and involves regular physical activity.
Work Environment:
While performing the duties of this job, the associate may be exposed to various environmental conditions typical of a hospitality setting.
Compensation:
The salary for this position is $18.00 per hour.
