Medical Customer Service Representative
3 weeks ago
Siouxland Community Health Center is seeking a highly skilled Medical Customer Service Representative to join our team.
Job Summary:
We are looking for a detail-oriented and customer-focused individual to provide exceptional service to our patients and staff. The successful candidate will have strong communication skills, previous experience in a medical setting, and proficiency in data entry.
Key Responsibilities:
- Provide exceptional customer service to patients and staff
- Utilize first-hand knowledge of assigned tasks and responsibilities to offer proactive suggestions for improvements in departmental workflow and processes
- Meet or exceed collection standards of obtaining patient co-payment
- Complete new patient paperwork and update GE Centricity
Requirements:
- Strong communication skills
- Previous experience in a medical setting
- Proficiency in data entry
- Health insurance knowledge or background a plus
- Bi-lingual Spanish a strong preference
What We Offer:
Siouxland Community Health Center is an Equal Opportunity Employer committed to providing an environment of opportunities to all applicants. We participate in E-Verify and require a pre-employment drug screen, background check, and review of required immunizations.
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