Commercial Insurance Specialist

3 weeks ago


Irvine, California, United States Jobot Full time
Job Summary

We are seeking a highly motivated and experienced Commercial Lines Account Manager to join our team at Jobot. As a Commercial Lines Account Manager, you will be responsible for managing and growing a general book of commercial lines business, ensuring client satisfaction and retention. You will develop and maintain strong relationships with clients, understanding their unique needs, and providing tailored insurance solutions. You will collaborate with underwriters and brokers to negotiate policy terms, rates, and coverage. You will review policy documents for accuracy and completeness, and resolve any discrepancies or issues. You will provide prompt, accurate, and friendly customer service, including responding to inquiries, processing policy changes, and resolving claims or billing issues. You will stay current on industry trends, regulations, and product offerings to provide informed, expert advice to clients. You will participate in ongoing professional development and training opportunities to continually enhance your insurance knowledge and skills.

Responsibilities

Manage and grow a general book of commercial lines business, ensuring client satisfaction and retention.
Develop and maintain strong relationships with clients, understanding their unique needs, and providing tailored insurance solutions.
Collaborate with underwriters and brokers to negotiate policy terms, rates, and coverage.
Review policy documents for accuracy and completeness, and resolve any discrepancies or issues.
Provide prompt, accurate, and friendly customer service, including responding to inquiries, processing policy changes, and resolving claims or billing issues.
Stay current on industry trends, regulations, and product offerings to provide informed, expert advice to clients.
Participate in ongoing professional development and training opportunities to continually enhance your insurance knowledge and skills.

Requirements

To be considered for the Commercial Lines Account Manager position, you will need:

A minimum of 3 years of experience in commercial lines insurance, preferably in an account management or client service role.
A strong understanding of commercial insurance products, terms, and coverages.
Exceptional customer service skills, with the ability to build and maintain strong client relationships.
Excellent communication and interpersonal skills, with the ability to effectively communicate complex insurance concepts to clients.
Strong negotiation skills, with the ability to work effectively with underwriters and brokers to secure the best terms for clients.
Proficiency in insurance management systems and Microsoft Office Suite.
A proactive, problem-solving mindset, with the ability to quickly and effectively resolve client issues.
A commitment to ongoing professional development and learning in the insurance field.
A current insurance license, or the ability to obtain one within a specified timeframe.

About Us

We are one of the fastest growing brokers globally. We have been in business for over 20 years and are growing like crazy. We are a leading insurance broker, and we are looking for an experienced commercial lines expert to join our team. If you are a driven, detail-oriented professional with a passion for commercial insurance, we want to hear from you. Apply today and take the next step in your insurance career with our dynamic, growing company.

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