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Analytical Chemistry Specialist

2 months ago

Lafayette, Louisiana, United States Teledyne FLIR Full time

The selected candidate will play a pivotal role in facilitating communication among sales, service, leadership, clients, and other team members, fostering and sustaining robust relationships with customers, channels, and employees. The candidate is expected to uphold an outstanding collaborative relationship with engineering, production, and service divisions. This role involves working closely with various business units to establish best practices that cater to customer requirements.

Key Responsibilities:

  • Collaborate with the sales team to oversee pre-sale and post-sale support, ensuring customer expectations are met.
  • Partner with sales and service teams to execute the Go-to-Market strategy for GC/MS products.
  • Engage directly with clients on chemical detection and analysis utilizing GC/MS, offering assistance with method development, application, data analysis, and interpretation, including support for reviewing customer-generated data.
  • Work alongside a team of method and application development scientists to provide support to both internal and external clients.
  • Provide insights to marketing and R&D regarding necessary application, hardware, and software features to remain competitive in the evolving market.
  • Exhibit the ability to cultivate and maintain positive and productive working relationships across diverse groups.
  • Make informed, objective decisions; understand the consequences of decisions; and commit to actions that align with organizational objectives, even in uncertain circumstances.
  • Balance customer demands with effective business management, adeptly matching resources to tasks to fulfill business needs.

Qualifications:

  • Ph.D. in Analytical Chemistry.
  • 3 to 5 years of experience in GC/MS method and application development is highly preferred.
  • Experience with GC/MS sample preparation methods across all phases of matter is strongly preferred.
  • Proven customer support experience in chemical analysis and data interpretation.
  • Expertise in qualitative and quantitative data analysis and interpretation using GC/MS.
  • Familiarity with cutting-edge technologies and applications in chemical analysis.
  • Exceptional written, presentation, and verbal communication skills.
  • Strong interpersonal and relationship-building abilities.
  • Aptitude for understanding and conveying scientific concepts, applications, and methodologies.
  • Ability to manage multiple tasks in a results-driven, commercial environment.

Additional Desired Qualifications:

  • Collaborate with sales and business development teams, along with potential and existing clients, to identify and implement GC/MS solutions for complex chemical detection and analysis challenges.
  • Engage with clients to develop application protocols and optimize methods for integrating GC/MS products into new market opportunities and enhancing existing applications.
  • Author technical documents, procedures, and bulletins on the utilization of GC/MS products for field and laboratory applications.
  • Utilize expertise to present and train others on best practices and effective use of GC/MS.
  • Experience in chemical analysis of sample mixtures in vapor, liquid, and solid states.

Applicants must be eligible to apply for and obtain the appropriate export control license from the U.S. Departments of State or Commerce.