Technical Support and Training Expert
1 week ago
Ring-O-Matic Inc is seeking a highly skilled Technical Support and Training Expert to join our team. As a key member of our sales department, this individual will be responsible for providing technical support, maintenance services, and training to dealerships on the operation, maintenance, and repair of vacuum excavators.
The ideal candidate will have strong mechanical and troubleshooting skills, excellent communication and presentation skills, and the ability to work independently and manage schedules effectively. This role involves up to 25% travel to deliver training, perform inspections, and provide in-person support to dealer locations.
Responsibilities:
- Provide technical support and maintenance services to dealerships on vacuum excavator operation, maintenance, and repair.
- Develop and conduct on-site and virtual training sessions for dealership teams on vacuum excavator operation, maintenance, and repair.
- Create and update training materials, such as manuals, videos, and guides, tailored to dealership needs.
Requirements:
- 2+ years of experience as a service technician, preferably with vacuum excavators or heavy equipment.
- Strong mechanical and troubleshooting skills with vacuum excavators or similar equipment.
- Excellent communication and presentation skills for delivering training sessions.
- Able to work independently and manage schedules effectively.
Estimated Salary: $70,000 - $90,000 per year, depending on location and experience.
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