Healthcare Customer Service Associate
3 weeks ago
Penn Highlands Healthcare has been recognized on the Forbes list of Best-in-State Employers 2022, a testament to our commitment to excellence in the healthcare sector.
Compensation: Competitive pay structure.
Position Overview:
As a Patient Service Representative, your primary responsibility will be to manage and execute all administrative tasks associated with the daily operations of the Medical Practice. This includes welcoming patients, evaluating their requirements, and ensuring they receive timely access to suitable healthcare professionals and related services.
Key Responsibilities:
- Manage patient scheduling and maintain accurate records.
- Facilitate the processing of orders and respond to telephone inquiries.
- Retrieve and communicate test results effectively.
- Provide essential clerical assistance to medical office staff.
Qualifications:
- High school diploma or equivalent is mandatory.
- Preferred experience of 1-2 years in a physician's office setting.
- Proficiency in typing and computer applications, including Microsoft Office.
- CPR certification from the American Heart Association is required within the first year of employment.
- Familiarity with regulatory standards of third-party payers such as Medicare, Medicaid, and Blue Shield is advantageous.
What We Provide:
- Complimentary parking facilities.
- Opportunities for career growth and advancement.
- High levels of job satisfaction.
Employee Benefits:
- Comprehensive medical coverage.
- Dental and vision insurance options.
- Retirement savings plans.
- Supplemental insurance offerings.
- Paid time off for personal and family needs.
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