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Healthcare Customer Service Representative

2 months ago

Monongahela, Pennsylvania, United States University of Pittsburgh Medical Center Full time
Job Summary

We are seeking a skilled Patient Services Representative to join our team at the University of Pittsburgh Medical Center. As a key member of our patient access team, you will play a critical role in ensuring a positive experience for our patients.

Key Responsibilities
  • Welcome patients upon arrival and provide exceptional customer service
  • Educate patients on their copayments and financial obligations
  • Collect payments and resolve any billing-related issues
  • Collaborate with healthcare teams to ensure seamless patient care
Requirements
  • High school diploma or equivalent required
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Basic math skills and accuracy with handling cash and credit transactions

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.