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Revenue Cycle Training Specialist

2 months ago

Cheyenne, Wyoming, United States Memorial Hospital of Laramie County Full time
Job Summary

We are seeking a highly skilled Revenue Cycle Training Specialist to join our team at Memorial Hospital of Laramie County. As a key member of our Patient Access department, you will be responsible for providing formalized system training for EPIC and other operational information systems.

Key Responsibilities
  • Develop and deliver effective training programs for staff on EPIC and other operational information systems.
  • Provide documented step-by-step guides and tip sheets to support staff learning.
  • Perform quality reviews of staff work to identify training needs and areas for improvement.
  • Develop and administer competency exams to ensure staff meet system proficiency requirements.
  • Collaborate with management to develop action plans for improvement and ensure system changes do not negatively impact other areas.
  • Communicate routine updates to staff on system issues, upgrades, and changes in process.
  • Assist with staffing needs, including scheduling, attendance tracking, and hiring.
  • Track and report staff quality review scores as requested.
  • Troubleshoot hardware and software issues as needed.
Departmental Responsibilities

Patient Access: Develop and revise Patient Access forms, provide training on usage, and review E-Check in requirements to reduce registration times.

Requirements
  • Associate's degree or higher and two (2) or more years of job-related experience.
  • OR, Certificate in billing or coding and three (3) or more years of job-related experience.
  • OR, Four (4) or more years of experience as a trainer or educator.
  • OR, High School diploma and six (6) or more years of job-related experience.
Preferred Qualifications
  • Experience with Epic applications.
  • Experience in adult learning.
  • Experience with SharePoint.
About Us

Memorial Hospital of Laramie County is a leading healthcare provider in the region, committed to delivering exceptional patient care and employee experience. We pride ourselves on our core values of Integrity, Caring, Compassion, Respect, Service, Teamwork, and Excellence, which guide our approach to healthcare and our interactions with patients and staff alike.