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Clinical Services Director

2 months ago

Palm Springs, California, United States Desert Regional Medical Center Full time

**About Us**

Desert Regional Medical Center is a leading healthcare provider in the region, committed to delivering high-quality patient care and exceptional service.

**Job Summary**

We are seeking a highly skilled and experienced Clinical Manager to lead our Telemetry Unit. As a key member of our healthcare team, you will be responsible for overseeing the day-to-day operations of the unit, ensuring that patients receive the highest level of care and service.

**Key Responsibilities**

  • Manage human resources at the unit level, ensuring that staff are adequately trained and equipped to provide high-quality patient care.
  • Investigate and resolve patient complaints in a timely and professional manner.
  • Develop and implement strategies to improve patient satisfaction and outcomes.
  • Collaborate with other departments to ensure seamless communication and coordination of care.
  • Monitor and analyze unit performance, identifying areas for improvement and implementing changes as needed.

**Requirements**

  • Master's degree in Nursing or related field.
  • Minimum 5 years of experience in a healthcare leadership role.
  • Proven track record of improving patient satisfaction and outcomes.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment.

**What We Offer**

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.