Produce Order Coordinator

6 days ago

Annapolis, Maryland, United States Whole Foods Market Full time
Job Summary

We are seeking a highly skilled Produce Order Writer to join our team at Whole Foods Market. As a key member of our produce team, you will be responsible for ensuring the accurate and timely ordering of produce products, as well as maintaining a high level of customer service.

Key Responsibilities
  • Purchase and replenish produce through proper buying procedures, ensuring high-quality products and meeting customer demands.
  • Monitor and act upon open PO reports for both purchases and credits in an accurate and timely manner, minimizing errors and maximizing efficiency.
  • Control spoilage and shrink, achieving turn goals and participating in inventory management to optimize stock levels.
  • Complete spoilage, sampling, temperature, and sweep worksheets as required, maintaining accurate records and ensuring compliance with company standards.
  • Maximize sales potential through effective and proper procedures for stocking and merchandising products, creating visually appealing displays and promoting customer engagement.
  • Ensure orders for product are timely and accurate, monitoring inventory turns and making adjustments as needed to meet customer demands.
  • Oversee customer special order procedure, providing exceptional customer service and ensuring timely and accurate fulfillment.
  • Analyze and control product transfers, waste, and spoilage, identifying areas for improvement and implementing solutions to minimize losses.
  • Support leadership in conducting inventories, ensuring accurate counts and maintaining a high level of inventory management.
  • Maintain financial profitability by meeting and exceeding purchasing and sales targets, contributing to the overall success of the store.
  • Arrive to work station on time, appropriately groomed, dressed, and ready to work, working all scheduled shifts and attending required trainings and meetings.
  • Provide excellent customer service, addressing needs of customers in a timely and effective manner and modeling suggestive selling techniques, answering phones and pages promptly and courteously.
  • Maximize sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product, maintaining a high level of product knowledge and staying up-to-date on new products and promotions.
  • Follow and comply, or ensure compliance, with established procedures, including weights and measures, health and sanitation, and safe work practices, maintaining a clean and safe working environment.
  • Maintain, or ensure maintenance of, a clean and sanitary working and shopping environment, maintaining equipment in accordance with WFM cleanliness and safety standards.
  • Perform opening, mid, and closing duties as assigned, ensuring accuracy of signs and pricing, and immediately reporting safety hazards and violations.
  • Perform other duties as assigned by store, regional, or national leadership, contributing to the overall success of the store.
Requirements
  • 12+ months retail experience, with a strong background in produce or grocery ordering and inventory management.
  • Extensive produce product knowledge, including production, distribution, seasonal availability, advances, and trends.
  • Familiarity and/or willingness to learn about products, nutritional information, and other areas of study.
  • Working knowledge and application of all produce-related merchandising expectations.
  • Demonstrates a desire to grow with the produce team, with a strong work ethic and ability to work in a fast-paced environment with a sense of urgency.
  • Ability to educate team on product knowledge and convey enthusiasm, with strong basic math skills and knowledge of computer programs such as Microsoft Word, Excel, Outlook, and ordering systems.
  • Strong to excellent communication skills and willingness to work as part of a team, with ability to deliver information in a clear and respectful manner to fellow team members, customers, and vendors.
  • Ability to meet customer service expectations and standards in all interactions with customers, vendors, and team members, with a passion for natural foods and the mission of Whole Foods Market.

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