Sales Associate

4 weeks ago

Seattle, Washington, United States glassybaby Full time
Job Title: Sales Associate

Join Glassybaby as a Sales Associate and be a part of our team that shares the glassybaby giving message and promotes the brand. As a Sales Associate, you will be responsible for selling glassybaby and accessories in our retail store, promoting the brand, and providing excellent customer service.

Key Responsibilities:
  • Sell glassybaby and accessories to achieve store sales goals and promote the glassybaby brand.
  • Greet and acknowledge each guest when they enter and depart the store.
  • Promote and sell products.
  • Provide excellent customer service.
  • Maintain the storefront to glassybaby standards through cleaning, inventory, and packaging replenishment.
  • Packaging glassybaby/rockers/drinkers properly.
  • Provide excellent customer service by phone and in person through clear communication, transaction efficiency, and accuracy.
  • Operate Point of Sale software with attention to all aspects of reconciliation and accuracy in opening and closing protocol.
  • Process transfer requests, put out and display product.
  • Ask for a name and email to enter the POS for every transaction.
  • Foster customer partnerships through sharing stories, signing up for email updates, participating in promotions, community outreach, and goodwill.
  • Share glassybaby giving and messaging.
  • Act as an amiable, informed, and helpful representative of glassybaby.
  • Ensure that customers leave excited about the company, the product, and the facility.
Requirements:
  • Work as a proactive, supportive, self-directed team member, upholding a positive attitude.
  • Knowledgeable about the glassybaby products and how they are created.
  • Strong organizational skills with a high standard of attention to detail.
  • Professional, courteous, and clear verbal communication skills.
  • Initiative-taker and proactive; able to work independently without supervision.
  • Excellent work ethic. Punctual.
  • Ability to think quickly and critically, with excellent problem-solving skills.
  • Ability to manage difficult situations calmly, professionally, and respectfully.
  • Basic knowledge of Microsoft Office products.
  • Know how to operate an iPhone, iPad, and Outlook.
  • Read and address emails and reply when necessary.
  • NetSuite and Shopify software.
Physical Demands:
  • Ability to regularly lift up to 35 pounds and rarely lift to 50 pounds and use a step ladder.
  • Frequent standing and walking.
  • Must be able to work in conditions that are impacted by weather and climate.
  • Must be able to speak and hear well enough to conduct conversations.
  • Vision abilities are critical and include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
  • Must be able to work in an environment where noise level is usually moderate.
  • Frequent use of hands to finger, handle, or feel; must be able to frequently reach with hands and arms; below, at, and above the waistline.
Salary:

$19.97 per hour.

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