Host/Hostess/Cashier - Front of House Team Member
4 weeks ago
At FLIP 5444, INC. DBA IHOP #5444, we are seeking a highly skilled and customer-focused Host/Hostess to join our front of house team.
Key Responsibilities:
- Greet guests in a timely and courteous manner, ensuring a positive first impression of our restaurant.
- Seat guests promptly and efficiently, utilizing knowledge of table layouts and availability.
- Manage phone calls, take orders, and process payments with accuracy and professionalism.
- Provide exceptional customer service, responding to guest inquiries and resolving any issues in a timely and courteous manner.
- Maintain a clean and organized workspace, adhering to health and safety standards.
- Collaborate with kitchen staff to ensure seamless service, communicating orders and special requests.
- Upsell menu items and promotions, increasing average ticket sales and driving revenue growth.
- Manage cash handling and credit card transactions with accuracy and attention to detail.
- Participate in ongoing training and development, staying up-to-date on menu items, promotions, and company policies.
Requirements:
- Previous experience in a similar role, preferably in the food service industry.
- Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
- Ability to multitask, prioritize tasks, and manage time efficiently.
- Strong problem-solving skills, with the ability to think critically and resolve issues in a timely manner.
- Flexibility to work a variety of shifts, including mornings, evenings, and weekends.
Working Environment:
The work environment at FLIP 5444, INC. DBA IHOP #5444 is fast-paced and dynamic, with a focus on providing exceptional customer service and ensuring a positive dining experience for all guests. As a Host/Hostess, you will be an integral part of our front of house team, working closely with servers, bartenders, and kitchen staff to deliver outstanding service and drive revenue growth.
Why Join Our Team?
At FLIP 5444, INC. DBA IHOP #5444, we offer a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.
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