Pharmacy Customer Care Specialist

3 weeks ago


Milwaukee, Wisconsin, United States Pick N Save Full time

We are seeking a highly skilled Pharmacy Customer Care Specialist to join our team at Pick 'N Save in Wisconsin.

The ideal candidate will have a strong passion for delivering exceptional customer service and a commitment to providing a safe, clean, and inclusive environment for our customers and employees.

As a Pharmacy Customer Care Specialist, you will be responsible for providing direct patient intervention by offering health and wellness services and experiences that are relevant to the patient and compliant with state and federal laws.

You will also be expected to demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety in all aspects of your work.

Our team is proud to be part of the Kroger family of companies, and we take pride in bringing diverse teams together with a passion for food and people to create amazing experiences for our customers, communities, and each other.

Job Responsibilities:
  • Provide exceptional customer service to help people live healthier lives
  • Provide direct patient intervention by offering health and wellness services and experiences
  • Assist pharmacist in all responsibilities except those that require a pharmacist's professional judgment
  • Support company health and wellness initiatives
  • Understand and adhere to Health Insurance Portability and Accountability Act (HIPAA) regulations and company policies
  • Count, measure, and prepare specified product using company best practices
  • Maintain departmental standards, including keeping clean and organized work stations and customer waiting areas

We offer a competitive salary of $43,000 - $55,000 per year, depending on experience, and a comprehensive benefits package that includes health, dental, and vision insurance, as well as 401(k) matching and paid time off.

If you are a motivated and caring individual who is passionate about delivering exceptional customer service and making a positive impact in your community, we encourage you to apply for this exciting opportunity.

Requirements:
  • High School Diploma or GED
  • Must be 18 years old
  • Meets minimum state requirements to perform the functions related to the position
  • Ability to handle highly confidential information

Apply today to become part of our Pick 'N Save team and start making a difference in the lives of our customers and employees



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