Store Operations Manager

7 days ago


Ocean City, Maryland, United States Assawoman Ale Shoppe Full time

At Assawoman Ale Shoppe, we are seeking a skilled Store Operations Manager to support our General Manager in the management of our entire store's operations. This is an excellent opportunity for someone who is passionate about customer service and has strong leadership skills.

About the Job

We estimate the salary for this role to be around $60,000 - $80,000 per year, based on industry standards and location. The Store Operations Manager will be responsible for ensuring a pleasant shopping experience for all customers, responding to customer complaints or inquiries, and assisting with supervising the day-to-day task assignment and performance of team associates.

  • The ideal candidate will have a positive commitment to customer service, be a leader in following all Company policies and procedures, and provide motivation and learning opportunities for fellow team members.
  • They will also be able to assist with effectively implementing solutions to store challenges, display outstanding work ethics at all times, and demonstrate punctuality and a neat appearance.

In addition to these responsibilities, the Store Operations Manager will be expected to maintain a clean, well-stocked store appearance at all times, ensure profitability, and conduct periodic store inventories. They must also be able to work all shifts, including weekends and holidays, and pass a background check and drug-free workplace requirements.

Requirements
  • Possess a positive commitment to customer service
  • Be a leader in following all Company policies and procedures
  • Provide motivation and learning opportunities for fellow team members
  • Assist with effectively implementing solutions to store challenges
  • Display outstanding work ethics at all times
  • Display punctuality and a neat appearance
  • Displays initiative in improving store and personal performance
  • Be knowledgeable of store merchandise including products, pricing and promotions
Physical Demands
  • Must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds
  • This position requires constant standing, bending, and reaching
  • Ability to perform tasks in all areas of the store which may include exposure to the cold while working in the cooler/freezer and while maintaining the parking lot and exterior of the store's perimeter


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