Retail Operations Leader

7 days ago


Maryland City, Maryland, United States Marlo Furniture Full time

About Marlo Furniture

We are a leading retail furniture company seeking a highly skilled Retail Operations Leader to join our team. As the successful candidate, you will be responsible for managing sales staff and driving growth through effective operations management.

Key Responsibilities

  • Supervise sales representatives, including interviewing, hiring, and training.
  • Plan, assign, and direct work to office and merchandising staff.
  • Appraise performance, provide feedback, and address complaints.
  • Support sales staff on the floor by coaching, motivating, and training daily.
  • Handle escalated inquiries from sales staff or front office.
  • Monitor and track traffic flow, sales orders, and product organization.
  • Provide regular reports to the Store Manager and participate in sales meetings.
  • Ensure merchandise is prepared according to sales promotion events and maintain a professional sales floor environment.
  • Schedule sales floor coverage and manage alarms in the store.

Requirements

  • Two to four years of management experience in retail sales or a related field.
  • Previous knowledge of retail store operations, sales concepts, or merchandising.
  • Bachelor's degree or equivalent in Business, Finance, or a related field is preferred.

Benefits

  • Medical, dental, vision, life insurance, disability benefits, and dependent coverage.
  • Paid vacation.
  • Recognition and reward programs.
  • 401(k) retirement savings plan.
  • Generous employee purchase policy.

Salary: $60,000 - $80,000 per year, depending on experience. We offer a competitive salary and excellent benefits package. If you are a motivated and experienced retail professional looking for a challenging role, please apply.



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