Customer Service Representative
7 days ago
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer-facing team, you will be responsible for managing virtual meetings, processing customer reservations, and providing exceptional customer service.
Responsibilities:- Set up and manage virtual meetings with clients and customers
- Process customer reservations and inquiries in a timely and efficient manner
- Work closely with our satellite offices to coordinate high-profile events
- Establish and maintain strong relationships with customers through excellent communication and interpersonal skills
- Handle customer service requests and resolve issues in a professional and courteous manner
- Participate in customer-focused teams to drive business growth and improvement
- Cross-train in other departments to expand your skill set and knowledge
- Bachelor's degree in a related field
- Excellent verbal and written communication skills in English
- Good interpersonal and organizational skills
- Customer service or call center experience preferred
- Basic PC and Windows skills required
- Knowledge of a second language (Spanish or Portuguese) a plus
We offer a competitive salary and an excellent benefits package. Chorus Call, Inc. is an Equal Opportunity Employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees.
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Customer Service Representative
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Customer Service Representative
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Monroeville, Pennsylvania, United States Chorus Call, Inc. Full timeJob SummaryChorus Call, Inc. is seeking an experienced professional to manage virtual meetings, process reservations, and provide exceptional customer service. As a key member of our team, you will be responsible for ensuring seamless communication and coordination with our satellite offices and clients.Key ResponsibilitiesSet up and manage virtual meetings,...
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