Customer Experience Coordinator

3 weeks ago


Plano, Texas, United States Pressed Roots Full time

About Us:

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  • Pressed Roots is a pioneering silk blow-out bar dedicated to textured hair expertise, luxury hospitality, and nurturing care for hair health.
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We aim to revolutionize the beauty industry by providing an affordable mini-luxury that makes our clients feel uniquely beautiful and valued. Our mission is to break down barriers and empower women of color to feel their best.

Our Vision:

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  • To be the leading provider of exceptional customer experiences in the beauty industry.
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A Day in the Life:

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  • You will serve as the face of Pressed Roots, ensuring seamless client experiences from check-in to check-out.
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Your Role:

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  • As a Front Desk Coordinator, you will be responsible for setting the tone of a positive shop atmosphere, organizing and executing shop flow between clients and staff, and serving as a subject matter expert in the reservation system.
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What We Offer:

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  • A starting wage of $15 an hour, bonus opportunities, and a paid referral program.
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Your Qualifications:

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  • 3+ years of customer service experience (previous Front Desk or salon experience a plus).
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Benefits:

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  • Sick Pay
  • Health benefits for full-time team members
  • Continued education and professional development courses
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Equal Opportunities Employer:

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Pressed Roots is committed to providing reasonable accommodations to qualified individuals with disabilities who can perform the essential functions of this job. If you need accommodation to perform these duties, please let us know.



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