Hotel Operations Director
2 days ago
Company Overview: Hersha Hospitality Management is a leading hotel management company that operates a portfolio of luxury and upscale hotels across the United States.
At Hersha, we are committed to delivering exceptional guest experiences while maintaining high standards of quality and sustainability.
Job Summary: We are seeking an experienced Hotel Operations Director to oversee the day-to-day operations of our hotel properties. This individual will be responsible for managing front office operations, ensuring seamless guest experiences, and driving revenue growth through effective cost control and operational efficiency.
Key Responsibilities:
- Manage front office operations, including guest services, reservations, and room assignments
- Develop and implement strategies to improve guest satisfaction and loyalty
- Oversee housekeeping, laundry, and maintenance operations to ensure high standards of cleanliness and quality
- Collaborate with department heads to drive revenue growth and improve operational efficiency
Requirements:
- Bachelor's degree in hospitality or a related field
- Minimum 5 years of experience in hotel operations, with a focus on front office management
- Proven track record of improving guest satisfaction and driving revenue growth
- Strong leadership and communication skills, with the ability to motivate and train team members
What We Offer:
- Competitive salary range: $80,000 - $110,000 per year
- Opportunities for career advancement and professional growth
- Comprehensive benefits package, including health insurance, retirement plan, and paid time off
- Recognition and rewards for outstanding performance
About Us: Hersha Hospitality Management is a dynamic and innovative company that values excellence, integrity, and teamwork. We are committed to creating a positive and inclusive work environment that supports the growth and development of our employees.
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