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Office Operations Manager
2 months ago
HospiceCare in the Berkshires seeks a highly organized and detail-oriented Office Manager to oversee the day-to-day operations of our office. This is a critical role that requires strong communication and interpersonal skills, as well as the ability to maintain confidentiality and handle sensitive information.
Key Responsibilities- Administrative Support: Provide administrative support to the Administrator and Program Director, including coordinating meetings, preparing reports, and maintaining accurate records.
- Clinical Record Management: Maintain accurate and up-to-date clinical records in accordance with regulations and company policies.
- Communication and Customer Service: Communicate effectively with patients, families, and staff, and provide excellent customer service to ensure a positive experience for all.
- Mail and Supply Management: Manage incoming, outgoing, and interoffice mail, and maintain accurate records of medical equipment and supplies.
- Data Entry and Billing: Input data into computer systems for billing purposes, and assist with audits of patient information.
- Staff Support: Assist with direct patient expenditures coordination, employee time sheets, personnel records, and other administrative tasks as assigned.
- Confidentiality and Compliance: Maintain confidentiality of patient information and ensure compliance with company policies and regulations.
- High School Diploma or Equivalent
- Excellent Communication and Interpersonal Skills
- Ability to Maintain Confidentiality and Handle Sensitive Information
- Strong Organizational and Time Management Skills
- Proficiency in Computer Software and Systems