Customer Service Representative

2 days ago


Buffalo, New York, United States Northwest LLC Full time
Job Summary

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Northwest LLC. As a key member of our retail network team, you will be responsible for providing exceptional customer service and support to our customers.

Your primary responsibilities will include:

  • Welcoming customers and providing a positive first impression
  • Efficiently processing transactions and resolving customer issues
  • Providing education and promoting financial wellness to customers
  • Traveling to various locations and working a flexible schedule

To be successful in this role, you will need to have excellent communication and interpersonal skills, as well as the ability to work effectively in a team environment.

Key Responsibilities

  • Provide exceptional customer service and support
  • Process transactions and resolve customer issues
  • Travel to various locations and work a flexible schedule
  • Participate in branch opening and closing tasks as needed

Requirements

  • High school diploma or equivalent preferred
  • Customer service experience preferred
  • Cash handling experience preferred
  • Banking and/or retail experience preferred

What We Offer

  • A competitive hourly rate of $17.05
  • Additional bonus earning opportunities and benefits
  • A dynamic and supportive work environment

How to Apply

If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, please submit your application. We look forward to hearing from you



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