Warehouse Returns Coordinator

4 days ago


Ontario, California, United States Westin Furniture Full time
Warehouse Returns Specialist

We are seeking a highly organized and detail-oriented individual to join our warehouse team at Westin Furniture. As a Warehouse Returns Specialist, you will play a critical role in maintaining our high standards of customer satisfaction and ensuring the efficient processing of returns.

Key Responsibilities:
  • Receive and process inbound customer/vendor returns
  • Log all returns, RMA numbers, and tracking information into our system
  • Perform quality control checks on returned items to determine their resale value
  • Take high-quality photos of returned items for claims and disputes
  • Assign skid numbers and bin locations for returned items
  • Verify physical inventory counts to ensure accuracy
  • Prepare return-to-stock inventory transfers and red-tag inventory for restocking
  • Check emails daily to input RMA submissions and concerns
  • Repack items in new boxes and palletize product
  • Maintain a clean and organized work area
Requirements:
  • Proven work experience in returns and inventory management
  • Proficiency in inventory software, databases, and systems
  • Familiarity with modern warehousing practices and methods
  • Excellent organizational and time management skills
  • Ability to lift heavy objects

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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