Fitness Team Member
3 weeks ago
We are seeking a highly motivated and enthusiastic individual to join our team as a Member Services Representative. As a key member of our team, you will be responsible for providing exceptional customer service, promoting our services, and contributing to a positive and supportive work environment.
Key Responsibilities:- Provide outstanding customer service to members and guests, ensuring a welcoming and engaging experience.
- Facilitate guided tours and present amenity offerings to prospective members, highlighting the benefits of our fitness center.
- Execute membership sales to meet established sales goals and commission percentages, promoting our services and products.
- Promote products, services, and special events on a consistent basis, ensuring a strong brand presence.
- Operate Point-of-Sale system and be proficient in onsite technology, maintaining accurate records and reports.
- Maintain a clean and organized work area and fitness floor, adhering to company standards and policies.
- Maintain a professional disposition at all times, upholding company values and mission.
- Must have availability for overnight shifts 3-5 times per week.
- Fluent in English (bilingual in Vietnamese or Spanish is a bonus).
- Proficient reading and writing skills.
- Computer Skills.
- Current CPR AED certification.
- Complimentary Peak Results Gym Membership.
- Commission Opportunities.
- Employee Discounts.
- Customer Service & Service Delivery Training specific to Crunch Franchises.
- Access to discounted and complimentary certifications.
- Access to cross-train into other positions (group fitness instructor, personal trainer, management training).
Crunch Fitness is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, religion, national origin, age, gender, sex, ancestry, citizenship status, mental or physical disability, genetic information, sexual orientation, veteran status, or military status.
Compensation: $10.00 - $12.00 per hour.
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