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Front End Cashier Supervisor

1 month ago

Richardson, Texas, United States HomeGoods Full time
Job Summary

As a Front End Cashier Supervisor at HomeGoods, you will be responsible for leading the frontline team to deliver a highly satisfied customer experience. You will drive customer loyalty through programs and initiatives, address customer concerns promptly, and train and mentor associates on policies and procedures. You will also maintain and monitor cash controls, adhere to labor laws and meal and break period policies, and assign registers and coordinate breaks to ensure optimized coverage.

Key Responsibilities
  • Promote a highly satisfied customer experience
  • Drive customer loyalty through programs and initiatives
  • Address customer concerns and issues promptly
  • Train and mentor associates on policies and procedures
  • Maintain and monitor cash controls
  • Adhere to labor laws and meal and break period policies
  • Assign registers and coordinate breaks
  • Audit and approve paperwork
  • Maintain cleanliness, recovery, and organizational standards
  • Monitor frontline equipment and communicate issues to management
  • Execute and adhere to company directives
  • Maintain and uphold merchandising standards
  • Adhere to operational, merchandise, and loss prevention policies
  • Ensure proper handling of damages and mark out of stock
  • Promote a safe environment and report safety hazards
Requirements
  • High school graduate or equivalent degree preferred
  • Available to work flexible schedule including evenings and weekends
  • Able to work as a team member
  • Excellent interpersonal skills
  • Exceptional customer service skills
  • Able to lift heavy merchandise with/without reasonable accommodations
  • Able to train and provide direction to others
  • Able to run a register/handle money
  • Must be able to handle confidential information with discretion
  • Experience as a coordinator or previous retail/supervisory experience preferred
Benefits

HomeGoods offers a range of benefits to its associates, including associate discount, EAP, smoking cessation, bereavement, 401(k) associate contributions, child care and cell phone discounts, pet and legal insurance, credit union, referral bonuses, and more. Eligible associates may also receive 401(k) match, medical/dental/vision, HSA, health care FSA, life insurance, short/long term disability, paid parental leave, paid holidays/vacation/sick, auto/home insurance discounts, scholarship program, and adoption assistance.

This position has a starting pay range of $13.00 to $13.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

At HomeGoods, we embrace the unknown⁠ - with new products, new challenges and new ways to make a house a home. Our products add little, special touches to customers' lives and our people do the same for each other. Everyone supports each other to Discover Different - here and throughout the entire TJX family, which includes TJ Maxx, Marshalls, Sierra, and Homesense.

Discover Different means we embrace each other's differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.