Customer Service Representative

3 weeks ago


Council Bluffs, Iowa, United States Public Storage Full time
Job Overview

Public Storage is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive experience for our customers, and contributing to the success of our storage facilities.

Key Responsibilities
  • Provide exceptional customer service, responding to customer inquiries, and resolving issues in a timely and professional manner.
  • Assist customers with storage unit rentals, sales, and other related services.
  • Process customer payments, handle cash transactions, and maintain accurate records.
  • Perform daily tasks, such as cleaning, maintenance, and inventory management, to ensure the facility is well-maintained and secure.
  • Work collaboratively with colleagues to achieve team goals and objectives.
Requirements
  • High school diploma or equivalent required.
  • Previous customer service experience preferred.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Excellent communication and interpersonal skills.
  • Ability to lift up to 35 pounds and stand for long periods.
What We Offer
  • Competitive hourly rate.
  • Opportunities for career growth and advancement.
  • Flexible scheduling and a positive work environment.
  • Discounts on storage services and other benefits.


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