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Medical Office Manager

2 months ago


San Francisco, California, United States Complete Care Centers, LLC Full time
Job Title: Medical Front Office Manager

We are seeking a highly skilled and experienced Medical Front Office Manager to join our team at Complete Care Centers, LLC. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.

Key Responsibilities:
  • Front Desk Management: Greet and assist patients, visitors, and staff, coordinate smooth patient check-in and check-out processes, and assist with scheduling.
  • Staff Supervision: Oversee training and productivity of the front desk, conduct regular performance evaluations with constructive feedback, and cultivate a positive and collaborative work environment.
  • Patient Relations: Address patient concerns regarding billing, insurance, and legal inquiries while providing the highest levels of customer service and maintaining patient compliance.
  • Office Efficiency and Compliance: Ensure the office is properly stocked with necessary equipment and implement and optimize efficient office workflows and processes.
  • Reporting: Host weekly meetings to review data with the staff to help identify and discuss strategies for improvements for patient care, enrollments, etc.
Qualifications and Skills:
  • Strong organizational and multitasking abilities.
  • Excellent interpersonal and communication skills.
  • Proficiency in office software and electronic health record (EHR) systems, eClinicalWorks preferred but not required.
  • Leadership and supervisory skills.
  • Consistent professional conduct and meticulous attention to detail.
  • Excellent verbal and written communication skills.

If you are a motivated and detail-oriented individual with a passion for delivering exceptional patient care, we encourage you to apply for this exciting opportunity to join our team at Complete Care Centers, LLC.