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Dining Room Server Position Summary

2 months ago


Charlevoix Michigan, United States American House Senior Living Communities Full time
About the Role

We are seeking a highly motivated and customer-focused Dining Room Server to join our team at American House Senior Living Communities. As a Dining Room Server, you will play a vital role in providing exceptional service to our residents, ensuring their dining experience is enjoyable and memorable.

Key Responsibilities
  • Provide outstanding customer service to residents, responding to their needs and preferences in a timely and professional manner.
  • Take resident orders and serve meals and beverages, ensuring accuracy and attention to detail.
  • Set up and decorate dining room tables for mealtimes, maintaining a clean and inviting atmosphere.
  • Clean and sanitize the dining room, menus, kitchen, side-stations, and other areas as directed.
  • Assist with the preparation of beverages, snacks, desserts, salads, and condiments for service.
  • Transport used dishes, waste, refuse, and used linen to collection areas.
  • Follow and complete daily task assignments, ensuring all work is completed properly.
  • Note refrigeration temperatures and maintain accurate records.
  • Learns and retains residents' names, special requests, and dietary restrictions.
  • Assist with all special events and catering functions in various areas throughout the community.
  • Assist with plating and delivery of meals to remote locations or residents' rooms if requested.
Requirements
  • Desire to impact others' lives through excellent customer service.
  • Ambition to develop relationships with our residents.
  • No prior experience needed; training provided.
  • Minimum 16 years of age.
  • Experience working with seniors is preferred.
  • Previous customer service experience is preferred.
  • 2-3 years of experience working in a commercial restaurant or club is preferred.
About Us

American House Senior Living Communities is a leading provider of senior living communities, dedicated to enriching the lives of those we serve. Our mission is to provide an environment that fosters meaningful relationships and promotes a high quality of life for our residents.