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Medical Laboratory Assistant

1 month ago

Michigan, United States Bronson Healthcare Full time
Medical Laboratory Assistant Job Description

We are seeking a Medical Laboratory Assistant to join our team at Bronson Methodist Hospital. As a Medical Laboratory Assistant, you will play a critical role in supporting the laboratory team by performing pre-analytical and post-analytical functions.

Key Responsibilities:
  • Process samples for testing, including centrifugation, aliquoting, storage, and shipping.
  • Provide customer service duties by answering laboratory phone calls and responding to client inquiries.
  • Support the staff performing clinical testing by providing technical assistance and troubleshooting.
  • Document call history and maintain complete and accurate records.
  • Report laboratory results to clients and patients using established protocols.
Requirements:
  • High school diploma or general education degree (GED) required.
  • 6 months of prior patient care experience in a healthcare environment, including computer data entry experience, preferred.
  • Formal training in phlebotomy or basic medical laboratory functions may substitute for the 6 months of prior patient care experience.
  • Proficient in the use of laboratory information systems.
  • Excellent customer service skills, with the ability to provide service recovery where appropriate.
  • Knowledge of basic mathematics and medical terminology.
  • Excellent human relation skills, including verbal and written communication and problem-solving skills.
  • Ability to work independently and take initiative.
  • Positive attitude and ability to work in a changing environment.
  • Flexibility and ability to adapt to new situations.
  • Team-building skills and ability to lead by example.
Work Environment:

This role involves working in a fast-paced laboratory environment, with high levels of mental and visual fatigue. The successful candidate will be able to work effectively in a team environment and provide excellent customer service to clients and patients.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.