Business System Analyst with Expertise in Process and System Development

3 weeks ago

Oakland, California, United States Diverse Lynx Full time

Job Summary

We are seeking a highly skilled Business System Analyst to join our team at Diverse Lynx LLC. As a Business System Analyst, you will play a critical role in process and system development, working closely with the Business and Operations teams to translate business requirements into functional requirements.

Key Responsibilities

  • Partner with the Business and Operations teams to define, analyze, and document information needs and functional requirements.
  • Support the relationship with the Global Sales, Services, and Marketing teams, utilizing proactive account management strategies and developing strong business relationships.
  • Collaborate with stakeholders to lead business analysis for Lead to Account, Order to Cash business processes, and modeling activities.
  • Deconstruct large work items/stories into smaller independent components, understanding business requirements and translating into Epics and User Stories within Jira.
  • Lead work sessions with technical team members to address questions or issues.
  • Work with the business units to develop test plans and procedures, to validate the application design, define acceptance criteria with the overall project team.
  • Document findings and recommend improvements.
  • Act as a liaison between Project Sponsors/Stakeholders and technical teams, leading cross-functional teams to deliver business and technical requirements.
  • Coordinate and schedule meetings, assist team members in preparing for meetings, lead discussions, summarize and communicate outcomes to users and managers, and resolve issues.
  • Be the 'go to' person for implementation, day-to-day operation of various Go to Market Technology platforms.
  • Resolve issues between stated business requirements and what is technically feasible by identifying issues, evaluate alternative systems solutions with system designers and users, and communicate the end result.
  • Test the application as required by project timelines, including supporting stakeholder testing.
  • Act as a liaison between the IT organization and the Sales, Marketing, and Services organizations to support the planning process, provide oversight of project delivery, resolve escalated issues, and facilitate communication on any critical issues.
  • Adhere to the Company's Quality Management System (QMS) as well as domestic and global quality system regulations, standards, and procedures.
  • Understand relevant security, privacy, and compliance principles and adhere to the regulations, standards, and procedures that are applicable to the Company.
  • Ensure other members of the department follow the QMS, regulations, standards, and procedures.
  • Perform other work-related duties as assigned.

About Diverse Lynx LLC

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. We promote and support a diverse workforce across all levels in the company.

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