Plasma Center Receptionist
3 weeks ago
About the Role:
We are seeking a highly motivated and customer-focused Receptionist to join our team at BioLife Plasma Services. As a Receptionist, you will be the first point of contact for our donors and will play a critical role in ensuring a positive and efficient experience for all visitors to our facility.
Key Responsibilities:
- Answer phones and greet all visitors to the facility, including new and repeat donors, in a friendly and professional manner.
- Assist donors with appointments, create or pull donor record files, and provide customer service to donors and fellow employees.
- Maintain an orderly filing system, purge records, and report to the center management team on operational opportunities for continuous improvement.
Requirements:
- High school diploma or equivalent.
- Ability to walk and/or stand for the entire work shift.
- Will work evenings, weekends, and holidays.
- Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees.
- Ability to lift 1 to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs.
- Fine motor coordination, depth perception, and ability to hear equipment from a distance.
- Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear.
- 1 or more years minimum experience working in a customer or patient-facing role is helpful.
What We Offer:
At BioLife, we are committed to providing a supportive and inclusive work environment that allows our employees to grow and thrive. We offer a competitive compensation package, comprehensive benefits, and opportunities for career advancement.
Location: USA - FL - Tampa
U.S. Starting Hourly Wage: $16.00
The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location.
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