Collections Specialist
3 days ago
GravoTech is seeking a highly skilled Collections Specialist to join our team. As a key member of our finance department, you will be responsible for collecting outstanding accounts receivable dollars from our existing client base and resolving customer billing problems.
Key Responsibilities:- Review open accounts for collection efforts and make outbound collection calls in a professional manner.
- Resolve client-billing problems and reduce accounts receivable delinquency by applying good customer service in a timely manner.
- Collect customer payments in accordance with payment due dates and make collection calls to past due accounts.
- Identify issues attributing to account delinquency and discuss them with management.
- Review and monitor assigned accounts and all applicable collection reports.
- Provide timely follow-up on payment arrangements and mail correspondence to customers regarding payment of delinquent accounts.
- Respond to credit inquiries from external and internal sources and support the collection efforts/calls for accounts receivable.
- Email and mail invoices, documents, and credit card receipts to accounts and follow up.
- Mailing statements and assist with maintaining sales tax exemption certificates and writing up sales tax credit documents.
- Assist with annual financial audit documentation requests and sales tax audit documentation requests.
- Follow-up on unclaimed property issues or requests.
- Associate degree preferred, however, a high school diploma and additional years of experience can qualify.
- Minimum of 2 years of corporate collections experience, including interaction with a large customer base with primarily Business to Business collections.
- Strong communication skills, both written and verbal, with problem-solving and analytical skills required.
- Ability to work independently and adapt to a fast-changing environment.
- Proficiency in JDE (or any other ERP system), Microsoft Office, including Excel, Word, and Access.
- Attention to detail with an eye for accuracy.
- Creative, self-disciplined, and capable of identifying and completing critical tasks independently and with a sense of urgency.
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Remittance Refund and Posting Specialist
4 days ago
Duluth, Minnesota, United States Saint Luke's Hospital of Duluth Full timeJob SummaryThe Remittance Refund and Posting Specialist is responsible for reviewing remittance advices for proper payment, contractual allowance, and rejection processing. This role resolves or refunds patient account overpayments to a zero balance. The specialist is also responsible for scanning remits and correspondence, and acts as a backup for the...
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