Retail Makeup Artist
3 weeks ago
As a Retail Makeup Artist at Charlotte Tilbury, you will be responsible for delivering exceptional makeup artistry and customer service in our stores. You will be part of a dynamic team that drives business growth through sales and customer engagement.
Key Responsibilities- Strive to achieve and exceed personal sales goals, including Key Performance Indicators (KPIs) such as Average Unit Sales (AUS) and Items Per Transaction (IPT)
- Create brand awareness through product knowledge and demonstrations
- Seat customers for makeup services and provide personalized shopping experiences
- Demonstrate entrepreneurial spirit and work collaboratively to achieve team and counter goals
- Introduce new product launches and consistently promote the Tilbury Touch to customers
- Lead by example to promote exceptional customer service and the Tilbury Touch
- Deal with customer queries and achieve positive outcomes
- Seat customers for makeup services and provide personalized shopping experiences
- Work quickly and accurately in time-pressured conditions
- Extend exceptional customer service beyond the in-store experience through makeup applications and follow-up with clients
- Assist in the execution of events and meet booking and sales goals
- Demonstrate a positive and cooperative approach towards work and colleagues
- Contribute to individual and team development plans through constructive feedback
- Maintain high standards of timekeeping and assist in maintaining an atmosphere of open and positive communication
- Ensure the counter is 'customer ready' from open to close of business
- Maintain excellent counter hygiene standards and assist with inventory management
- Adhere to cash loss prevention procedures and security policies
- Implement visual merchandising and new launch displays as directed by management
You will have:
1-2 years of cosmetic artistry experience and 1-2 years of clienteling/sales experience
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