AT&T Customer Service Representative

3 weeks ago


Houston, Texas, United States Diamond Advanedge inc Full time
Job Title: AT&T Customer Service Trainee

At Diamond Advanedge inc, we are seeking a highly motivated and enthusiastic individual to join our team as an AT&T Customer Service Trainee. This role offers a unique opportunity to work with our Senior Level Sales and Client Support teams to develop skills in sales and marketing, market analysis, client engagement, and customer support.

Key Responsibilities:
  • Facilitate the sales process through collaborative presentations with customers to educate them on promotions and product benefits.
  • Analyze consumer trends to identify potential customers and maximize sales opportunities.
  • Coordinate with sales, marketing, and quality control teams to exceed business objectives and track individual and team performance standards.
  • Support the optimization of promotional materials by attending client meetings to analyze product performance and identify areas for improvement.
  • Develop and execute new sales and marketing strategies to enhance the consumer experience, increase revenue, and maintain brand awareness.
Requirements:
  • Minimum of 2 years of experience in a client or customer-facing role.
  • Excellent interpersonal and communication skills.
  • An innate passion for advancing social equity and community programs.
  • Possess a strong desire for personal development and a love of learning.
  • Demonstrate initiative, critical thinking, and problem-solving skills with the ability to thrive in a fast-paced environment.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and enthusiastic individual with a passion for sales and marketing, we encourage you to apply for this exciting opportunity.



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