Banking Associate

4 weeks ago

Waltham, Massachusetts, United States M&T Bank Full time
Job Summary

We are seeking a highly skilled and customer-focused Banking Associate to join our team at M&T Bank. As a key member of our branch team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities
  • Process a variety of financial transactions in an accurate and efficient manner.
  • Educate customers through digital demonstrations and actively engage in lobby management.
  • Take ownership of escalated account services issues until resolution.
  • Transition identified sales opportunities and provide introductions to appropriate banking partners.
  • Adhere to applicable compliance and operational risk controls.
  • Promote an environment that supports diversity and reflects the M&T Bank brand.
Requirements
  • High school diploma or equivalent (GED) and minimum of 6 months customer service experience.
  • Bilingual based on branch needs.

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.

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