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Housekeeping Assistant

2 months ago

Philadelphia, Pennsylvania, United States Marriott International Inc Full time
Job Summary

As a Housekeeping Aide at Marriott International Inc, you will play a vital role in ensuring the cleanliness and comfort of our guests. Your attention to detail and ability to work independently will make you an asset to our team.

Key Responsibilities
  • Respond promptly to guest requests and needs, providing exceptional customer service.
  • Identify and report any maintenance issues or concerns to the appropriate departments.
  • Deliver guest requests and set up furniture items in guest rooms as needed.
  • Remove items from hallways and transport them to service areas, including debris, room service food and beverage trays, unread newspapers, soiled linens, and trash.
  • Clean and maintain cleaning equipment, ensuring it is in good working condition.
  • Follow all company and safety policies and procedures, reporting any incidents or hazards.
  • Ensure uniform and personal appearance are clean and professional, maintaining confidentiality of proprietary information.
  • Welcome and acknowledge guests according to company standards, anticipating and addressing their service needs.
  • Support team members to achieve common goals and ensure adherence to quality expectations and standards.
Requirements
  • Ability to move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance.
  • Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces.
  • Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.
  • Ability to visually inspect tools, equipment, or machines to identify defects.
  • Ability to grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
  • Ability to move through narrow, confined, or elevated spaces.
  • Ability to move up and down a ladder.
  • Ability to stand, sit, kneel, or walk for an extended period across an entire work shift.
Preferred Qualifications
  • No high school diploma or G.E.D. equivalent required.
  • No related work experience required.
  • No supervisory experience required.
  • No license or certification required.