Senior Customer Engineer Manager

3 weeks ago


Oregon City, Oregon, United States Disability Solutions Full time

Job Title: Senior Customer Engineer Manager

About the Role:

We are seeking an experienced Senior Customer Engineer Manager to join our team at Disability Solutions. The ideal candidate will have a strong background in semiconductor manufacturing and wafer fab equipment, with a proven track record of managing customer relationships and leading high-performing teams.

Responsibilities:

  • Develops and maintains customer relationships with key individuals in their district, ensuring excellent communication and service delivery.
  • Manages a team of customer engineers, providing coaching, guidance, and support to ensure they meet their objectives and deliver exceptional results.
  • Initiates reports necessary for business operations, serving as the primary interface with Product Divisions on technical support, training, spares, and reliability.
  • Monitors the CSD Award Program and mentor program, executing escalation procedures as needed.
  • Responsible for account planning with District Sales Engineers, providing support plans for system sales to CSD Management, Sales, and Field Engineering.

Requirements:

  • Bachelor's Degree
  • 4-7 years of experience in semiconductor manufacturing and wafer fab equipment
  • Strong leadership and communication skills

Salary: $92,000 - $126,500 per year, based on location, hire grade, job-related knowledge, skills, experience, and internal equity considerations.



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