Ocean Freight Coordinator
4 weeks ago
At Expeditors, we're not just in the shipping business - we're in the information business. Our global supply chain management expertise is built on professionalism, leadership, and a friendly environment that fosters innovation and customer service.
Key Responsibilities- Ensure seamless freight process flow and timely data entry into our operational system.
- Track and trace ocean shipments throughout the transportation cycle.
- Coordinate with customers to arrange international shipments and meet customer service standards.
- Maintain good relationships with suppliers, including ocean carriers, trucking companies, and other stakeholders.
- Ensure compliance with internal and external regulations, including government requirements.
- Identify opportunities to improve operational efficiency and productivity.
- Develop and maintain standard operating procedures for customers.
- Meet key performance indicators (KPIs) in accordance with company procedures.
- Customer service experience.
- Operations/industry knowledge preferred but not required.
- Effective interpersonal skills, including listening, communication, and problem-solving.
- Pro-active, strong organizational skills.
- Proven analytical skills.
- Good computer skills, including Excel and Word.
- Paid vacation, holiday, and sick time.
- Health plan, including medical, prescription drug, dental, and vision coverage.
- Life and long-term disability insurance.
- 401(k) retirement savings plan (US only).
- Employee stock purchase plan.
- Training and personnel development program.
We are an equal opportunity employer and comply with EEO guidelines. All information will be kept confidential.
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