Salesforce Service Cloud Operations Expert

5 days ago


Schaumburg, Illinois, United States Paylocity Full time
About the Role
We are seeking an experienced Business Analyst to join our team. As a Business Analyst, you will collaborate with internal stakeholders to design and implement process improvements that drive operational value and user experience efficiency for the organization.

Responsibilities include facilitating and participating in all phases of the business process enablement life cycle, documenting detailed business requirements, guiding the successful completion of major programs or projects, and engaging with stakeholders to understand and document business challenges and desired outcomes.

Requirements
  • Bachelor's Degree in Accounting, Business, or Technology-related field or relevant experience.
  • 10+ years' experience in a related field with demonstrated hands-on experience developing business relationships and driving business transformation efforts.
  • 5+ years' experience supporting/configuring ERP and/or CRM and/or intelligent automation systems.


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