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Customer Service Representative Coordinator

2 months ago

Placentia, California, United States Vert Environmental @ Fullerton Full time

We are seeking a highly motivated and enthusiastic customer service representative to join our team at Vert Environmental in Fullerton. As a key member of our customer-facing team, you will be responsible for providing exceptional customer experiences, resolving issues, and ensuring customer satisfaction.

Key Responsibilities:
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide thorough follow-ups to customer interactions to ensure satisfaction
  • Collaborate with sales teams to stay up-to-date on new products and services
  • Address customer complaints with care and precision to achieve full satisfaction
  • Perform data entry and other administrative tasks as needed
Requirements:
  • Previous experience in a customer-facing role
  • High school diploma or equivalent required
  • Strong communication and interpersonal skills
  • Customer service experience required
  • Dispatching or scheduling experience a plus
What We Offer:

$50,000 - $55,000 annual salary

Opportunity to work in a fast-paced and dynamic environment

Chance to grow and develop your skills in customer service and administration