Salesforce Operations Specialist

4 days ago


New York, United States BronxWorks Full time
About BronxWorks

BronxWorks is a leading non-profit organization dedicated to improving the lives of individuals and families in the Bronx. Our mission is to provide comprehensive services that empower our neighbors to build a stronger community.

Job Description

We are seeking an experienced Salesforce Administrator to join our team. The successful candidate will be responsible for performing Salesforce configuration tasks, managing user accounts, roles, profiles, permissions, and security settings.

  • Perform Salesforce configuration tasks including creating custom objects, fields, workflows, validation rules, and page layouts.
  • Manage Salesforce user accounts, roles, profiles, permissions, and security settings.
  • Maintain and improve system performance, ensuring data integrity and security.

The ideal candidate will have 3-5 years of experience as a Salesforce Administrator or administrator of similar CRMs. They will be proficient in data management and manipulation using tools like Data Loader, Excel, etc. Excellent analytical and problem-solving skills are essential, as well as strong communication and interpersonal skills.

Key Responsibilities

Our Salesforce Administrator will be responsible for:

  • Overseeing data import/export processes, ensuring data quality and accuracy
  • Developing and maintaining complex reports and dashboards to provide actionable insights utilizing Salesforce and/or Microsoft Power Bi.
  • Providing second-level support for Salesforce-related issues, troubleshooting and resolving them promptly.

We offer a competitive salary range of $80,000 - $110,000 per year, depending on experience. Additionally, we provide a comprehensive benefits package, including health insurance, retirement plan, and paid time off.

About the Role

This is a full-time position with some evening and weekend hours required. The successful candidate will be based at one of our locations throughout the borough. If you are passionate about working with technology and making a difference in your community, we encourage you to apply.



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