Restaurant Operations Manager
5 days ago
About the Role:
We are seeking a skilled Restaurant Operations Manager to join our team at GPS Hospitality. As a Shift Team Lead, you will be responsible for directing the daily operations of a restaurant in the absence of the Restaurant General Manager and Assistant Manager.
Key Responsibilities:
- Ensure that your team provides exceptional customer service and maintains a clean and welcoming environment.
- Train and coach your team to ensure they have the skills and knowledge needed to excel in their roles.
- Utilize GPS Hospitality's systems to run a successful restaurant every shift, every day.
- Set an example by maintaining a high level of proficiency in restaurant operations and providing coaching and feedback to your team.
- Supervise your team in accordance with GPS Hospitality's values, traits, and behaviors.
- Demonstrate strong problem-solving skills and follow and enforce all cash policies.
- Perform other duties as assigned by the Restaurant General Manager.
Requirements:
- 0-2 years of supervisory experience in a restaurant or retail setting.
- Excellent customer service skills.
- Ability to perform under pressure in a high-volume setting.
About Our Benefits:
We offer a passionate, fun, and positive work environment, with a welcoming and supportive team, along with:
- Regular performance reviews.
- Health and life benefits.
- HSA program.
- Anniversary vacation bonus.
- Employee rewards and recognition program.
- Career development through structured training programs.
EEO Statement:
GPS Hospitality is an Equal Opportunity employer. We are committed to providing a fair and inclusive work environment for all employees and applicants.
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