Restaurant Operations Manager

5 days ago


Buckhannon, West Virginia, United States GPS Hospitality Full time

About the Role:

We are seeking a skilled Restaurant Operations Manager to join our team at GPS Hospitality. As a Shift Team Lead, you will be responsible for directing the daily operations of a restaurant in the absence of the Restaurant General Manager and Assistant Manager.

Key Responsibilities:

  • Ensure that your team provides exceptional customer service and maintains a clean and welcoming environment.
  • Train and coach your team to ensure they have the skills and knowledge needed to excel in their roles.
  • Utilize GPS Hospitality's systems to run a successful restaurant every shift, every day.
  • Set an example by maintaining a high level of proficiency in restaurant operations and providing coaching and feedback to your team.
  • Supervise your team in accordance with GPS Hospitality's values, traits, and behaviors.
  • Demonstrate strong problem-solving skills and follow and enforce all cash policies.
  • Perform other duties as assigned by the Restaurant General Manager.

Requirements:

  • 0-2 years of supervisory experience in a restaurant or retail setting.
  • Excellent customer service skills.
  • Ability to perform under pressure in a high-volume setting.

About Our Benefits:

We offer a passionate, fun, and positive work environment, with a welcoming and supportive team, along with:

  • Regular performance reviews.
  • Health and life benefits.
  • HSA program.
  • Anniversary vacation bonus.
  • Employee rewards and recognition program.
  • Career development through structured training programs.

EEO Statement:

GPS Hospitality is an Equal Opportunity employer. We are committed to providing a fair and inclusive work environment for all employees and applicants.



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